The ongoing saga ofCyberpunk 2077has yet to reach any sort of conclusion. WhileCD Projekt Red says players have not uncovered everything inCyberpunk 2077, neither, it seems, has Poland’s Consumer Protection Agency.
The Polish CPA, known as UOKiK, has begun monitoring and investigating CD Projekt Red regardingCyberpunk 2077. The investigation represents possible significant repercussions to CD Projekt Red if it is discovered that the company is not doing enough to satisfy consumers who were not satisfied withCyberpunk 2077. Said repercussions may also come to the company if UOKiK finds fault with its refund policy regarding players who wanted a refund forCyberpunk 2077.
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At the heart ofUOKiK’s investigation into CD Projekt Redis the handling ofCyberpunk 2077on certain consoles, specifically the PS4 and Xbox One.Cyberpunk 2077was marketed as playable on these systems, as well as on PC, but is an absolute mess on previous gen systems. Even on PCs, including higher-end ones,Cyberpunk 2077is riddled with bugs. The UOKiK investigation will look into the specific problems, the actions taken by CD Projket Red to fix them, and the actions taken in response to players who were not satisfied withCyberpunk 2077.
If UOKiK finds the actions taken by CD Projekt Red unsatisfactory given the scale of the problems withCyberpunk 2077, it may fine the company 10% of its yearly income. That’s a lot of money, even withCyberpunk 2077selling as well as it did despite refunds. Those refunds are one of the areas where UOKiK may find serious fault too, as thewholeCyberpunk 2077refund debacleis well documented. If the refund policies CD Projekt Red has implemented are not deemed satisfactory, the fine or other measures may well be forthcoming. It is likely that one of the most important deciding factors will be how the game was marketed vs. what consumers actually got.
Keep in mind, all of this is the official Polish government investigation, and is in addition tothe lawsuit filed against CD Projekt Red. The company is under fire from both official channels and from consumers directly.
This is, of course, only the latest in a rapid series of debacles and disappointments surroundingCyberpunk 2077. Asthe Steam player count ofCyberpunk 2077continues to drop, it is clear the fallout of the game’s hype and release are not over. At this point, players can only ponder what the ramifications of this series of events will be on the future of the industry.
Cyberpunk 2077is available on PC, PS4, Stadia, and Xbox One, and is in development for PS5 and Xbox Series X/S.
